Building Smarter, Stronger Contents Restoration Companies
Contents Restoration Training, Consulting & Facility Design
Total Contentz offers expert training, consulting, and innovative products to help your contents division thrive. From skill-building to facility optimization, we have the tools to elevate your contents restoration services.
Real Help from People Who’ve Been There
Ready to make contents restoration more efficient, profitable, and maybe a little less chaotic? We’ve been there. Whether you’re starting small or scaling up fast, we bring decades of hands-on experience to help you do more with what you have—and set yourself up for smart, sustainable growth.
No fluff, no gimmicks—just real-world strategies from a team that’s been on the front line for decades.
OUR SERVICES
Diverse solutions tailored to your every need
Coaching
Boost your contents division with our Smart Growth Coaching. Get customized training and ongoing support to avoid costly mistakes, work smarter, and grow your business.
Pack Out Training
On-site or online, we’ll help your team master pack-out techniques, making your pack out process smoother, faster, and more profitable—whether you’re a newbie or seasoned pro.
Webinars
Access on-demand webinars anytime, covering topics like Contents Processing and Packouts, Digital Photo Inventory, Job Planning, and Contents Estimating.
Contents Estimating Services & Reviews
Let us handle the task of writing clear, transparent estimates, so you can focus on getting the job done and maximizing profits.
Facility Design Services
We design efficient, profitable contents processing facilities —whether you need small enhancements or a complete overhaul, we’ll create a space that works—now and for continued growth.
ABOUT
Meet the Team
Total Contentz is the go-to resource for restoration professionals looking to elevate their contents processing capabilities. Led by industry experts Barb Jackson, CR, and Tim Jackson, our team provides consulting, training, and facility design services to help restorers streamline standard operating procedures, improve efficiencies, and enhance the quality of services.
The People
Barb Jackson, CR
President, Consultant, Speaker, Instructor
A restoration industry expert, Barb has managed hundreds of pack out jobs, taught thousands of restoration owners, managers, and technicians and designed dozens of contents processing facilities in the US and Canada. She’s passionate about helping contents pros work smarter and more efficiently.
Tim Jackson
Consultant & Instructor
Tim’s hands-on experience in on-site restoration and facility design makes him a go-to expert for optimizing contents processing operations. From field operations to ultrasonic cleaning, he helps contents teams to maximize productivity. .
Jennifer Hahne
Administration & Sales
Jennifer keeps things running smoothly, handling sales, training registrations, and client support. With deep roots in restoration, she’s always ready to assist—with finding the best solutions.
Sadie Jackson
Brand Ambassador
With years of experience in tail wags and belly rub negotiations, Sadie is the heart of Total Contentz. She travels to job sites, boosts team spirit, and ensures clients get the warmest welcome (usually with a wag and a nuzzle).
Why Work With Us?
We’re not your typical consultants. No suits, no jargon—just real people with decades of hands-on experience in contents restoration. Since 2001, we've been helping restoration companies build better processes, train stronger teams, and design smarter facilities. We know what works because we’ve done the work ourselves.
OUR PARTNERS
Upcoming Events & Webinars
Mon, Nov 03Carpet TechHands-on skills training inside a facility designed by Total Contentz.
Wed, Nov 05Covered S RanchA bold gathering for restoration leaders who want clarity, strategy, and connection.
.png)
Publications
From sales and marketing tactics to job management and profitability tips, Barb Jackson, CR, and Steven LaVelle’s books are go-to resources for restoration pros. Each one is packed with strategies you can put to work right away to grow your business.
Articles
Barb has written for some of the industry’s top publications , sharing practical insights and strategies on everything from pack-out pitfalls to communication best practices. Real-world lessons, straight from the field.
Blog Posts
See how others are making contents restoration work for them. Our blog shares quick tips and industry trends, while case studies highlight real companies, real challenges, and the results they achieved with smarter systems.
Resources
To say that I learned a bunch would be a disservice to what you actually presented. I can tell you or anybody who would care to read this, this class is built line upon line, precept upon precept. Regardless of your level of experience, there is much to be learned in this class
Mike Davis,
Rainbow International
We did some research, found out about Barb, and it's been amazing. The whole experience has been amazing.
Ray Corhen,
Win -Win Immersed Restorations out of Atlanta
It was immediately apparent that they were going to provide much more than just facility design. Barb is all about efficiency in workflow, production and cleaning processes, and gave tons of great advice on how to do things the best way
Scott McCorvie, Sunrise Cleaning and Construction Services
How is your Contents Division doing?
We work with a vast array of restoration companies - from well-established to start up - with varying levels of resources. We may offer one simple solution or coach you through the whole process of starting up a new contents division. We are here to support you! Let us know your questions, challenges or concerns - consult with a team of experts! Click the button below or call us at 805-522-5900