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Books to Build Your Restoration Business
Success in contents restoration isn’t just about doing great work—it’s about getting hired, managing jobs efficiently, and making sure you get paid what you’re owed. These books, written by industry experts Barb Jackson, CR, and Steven LaVelle, give you the tools, techniques, and insider knowledge to grow your business and maximize profits.
Ready to take your business to the next level? Browse the books and start implementing strategies that work.
Available Books

More about Barb
Barb Jackson is the president of Total Contentz with over 30 years of experience in Contents Restoration. She began her restoration service business in Pittsburgh in the 1990s. When writing estimates for her projects, she was so confident in their accuracy that she treated them as not-to-exceed invoices—often collecting advances or even full payment at the start of a job.
She personally walked every job site, assessed complexities, calculated supplies, and determined cleaning charges. With a deep understanding of her team’s capabilities, she accurately estimated labor hours and ensured that production stayed on schedule and within budget, protecting her profit margins.
Now, she helps others do the same by leveraging tools they already use—such as CompanyCam, Contents Track, Encircle, and 360° virtual video software like Matterport and DocuSketch. By utilizing these technologies, she can virtually "walk the job" and provide accurate estimates. The higher the quality of photos and videos provided, the better and faster estimates can be generated.