Payments and Credits

Total Contentz prides itself on providing high quality consulting, education and hands on training solutions for contents restoration professionals. Due to the nature of the services provided, the following terms apply to purchases:

Webinars, On-line Training, Downloads

  • Payment is due prior to start of live or recorded webinars, training sessions, consulting appointments and before downloading any materials
  • Payment is non-refundable
  • Credit may be applied to other Total Contentz live or on-line products, in whole or in part, at the sole discretion of Total Contentz
  • Attendees may be changed, but Total Contentz must be notified in order to apply for the correct CE credits

Workshops, Classes and Other Live Events

  • Payment is due prior to the start of the session
  • Payment is non-refundable
  • Credit may be applied to other Total Contentz workshops, classes or events, or to online products, in whole or in part, at the sole discretion of Total Contentz
  • Notify Total Contentz of attendee changes prior to the start of the event. Attendees must attend all sessions to qualify for CE credit, Contentz PRO membership or other professional designations

Coaching and Consulting Programs

Total Contentz’ coaching and consulting programs feature bundled products and services that are heavily discounted. In addition to the individual product or service terms, the following terms apply:

  • Payment terms vary depending on the program
  • In case of default, missed or late payments, the discounts are removed from products or services rendered, and the balance is due immediately
  • Early termination of programs may jeopardize CE credits, Contentz PRO or other designations

Products

  • All products are warranted by their respective manufacturers, and returns, replacements and repairs are subject to their terms
  • Unused, salable products may be returned only with the prior approval of and at the sole discretion of Total Contentz, subject to a 50% restocking fee. Customer is responsible for all packaging, shipping and delivery fees
  • Used products are not returnable